Customer Service

 
With the philosophy: “Customer satisfaction is success, the driving force of Only Yến”.
Only Yến is constantly trying to bring the best service through the  customer care policy  below.

1. Ensure customer benefits

   • Provide complete information, customer service.
   • Get answers to questions when using products and services continuously when customers need them.
   • Receive dedicated and attentive service from Only Yen’s customer care team.Receive dedicated and attentive service from Only Yến’s customer care team.

2. Side of customer

   • Call the Hotline for answers

     Chat with Only Yen’s Customer Care Officer about all questions related to products and sales policies through  Hotline 0902 613 869 (Office hours)

   • Come our store

     We will answer and handle all your needs.
     Contact form
     https://onlyyen.com/lien-he/

   • Contact via Email

     Send your question via email, we will contact you shortly. Mailing address:
     cskh@onlyyen.com
     You need product advice. Please leave your information and we will contact you. Contact form
     https://onlyyen.com/lien-he/.

3. Side of Only Yến

• • Always put the interests of customers first, ensure the interests of customers and the responsibility of Only Yến’s customer care team.
  • Regularly update information to be able to answer customer questions as soon as possible.
  • Proactively provide information and advice to customers quickly and accurately. Do not let your situation be uncomfortable because of the long wait.
  • Provide honest and transparent advice on company policies and procedures.
  • Sincerely thank customers for always trusting and supporting Only Yến.

TZU YUAN CO., LTD

Address:  142 Nguyen Van Cu, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City, Vietnam.

Hotline: 0902.613.869

Email: cskh@onlyyen.com